Terms And Conditions

Please find below my Shop Terms and Conditions.

Payment Policy

Payment is by PayPal. If you don’t have a PayPal account you can still checkout and pay through their system as a Guest using a debit/credit card.

Delivery Policy

Items will be dispatched within 3-5 working days and as soon as payment has been received. Please allow up to 14 days for delivery in the EU, longer if outside the EU.
Customer is liable for any customs/import duty.

Items will be packaged securely and appropriately to minimise damage during transport. Carrie Sanderson, hereafter known as Seller, will not be held responsible for any damages during transport. Where possible, Seller will opt for insurance and tracking of items to be delivered. Items will be sent either via Royal Mail or with a courier, depending on size and weight of order.

FREE Delivery/Shipping for all orders, anywhere in the world.

(Please note delivery/shipping rates are subject to change under Seller’s discretion.)

FREE Local Pick-Up is also available – if you live nearby you can choose this option if it suits you better. Please select it when making an online order.

Alternatively, you can email me and let me know if there is a piece you’d like to come and view before purchasing. In certain circumstances, this may be possible.

Refund Policy

Refunds and exchanges are possible and under Seller’s discretion as long as the items are returned in their original condition, there is no damage, and in terms of the greeting cards and prints have not been taken out of their plastic sleeves. Customer is responsible for paying postage to return the items in question. Please insure and track the item(s).

Please state when returning whether you want a refund or to do an exchange.

In terms of an exchange, if the new item you want costs more than the original item you purchased, you will need to pay for the difference.

Additional Information

All my work is protected by Copyright. Copyright of all of my images and art work remains with me, Carrie Sanderson. My images and art work are not available for resell nor are you permitted to reproducing them.

Privacy statement

Your privacy is very important to me. I will guard your details with my life. They will not be shared with anyone else.

These policies will be updated regularly. Any questions, please feel free to contact me.